01 Who provides the service
Saelyx is a service operated by Adianny Ramírez (Madrid, Spain). Contact: hello@saelyx.app.
02 What Saelyx is
Saelyx is a real-time multimodal AI agent for macOS (iPhone, iPad and web coming later). It sees your screen, sees you through the camera and hears you, all at once, reasons over all of it and answers out loud. The app needs system permissions for screen recording and the microphone.
03 Your account
- You must be 18 or older to create an account.
- The account is personal: do not share it.
- You are responsible for whatever happens while you are logged in.
04 Acceptable use
You may not use Saelyx to:
- Spy on other people without their consent (follow your local laws on recording conversations).
- Generate illegal or fraudulent content, or content that infringes other people's rights.
- Work around the service's usage limits or reverse-engineer the technology.
- Resell access to Saelyx without an express agreement with us.
05 Plans and payments
- You can use Saelyx free by signing up with an email. Dictation has no usage cap on any plan. There is also one paid subscription, Pro, which raises how long you can talk to the agent and unlocks screen and camera reading, read-aloud and document writing.
- Price and length. Pro comes in two lengths: monthly, €9.99/month, and annual, €99.00/year, taxes included. You can check them on the pricing page. If you previously subscribed to a plan we no longer offer (Premium or Ultra), you keep the terms and the price you signed up for until you cancel.
- Two ways to subscribe, and they are not the same. (a) From the web, payment is made by card through our secure payment portal; the price and the length are shown to you before you confirm the purchase and those are the ones that apply. (b) From the iPhone or iPad app, the price is shown to you in the App Store before you confirm and payment is charged to your Apple ID account.
- Automatic renewal. Your subscription renews automatically for the same period at the same price, and you are charged within the 24 hours before the end of the current period, unless you cancel at least 24 hours before it ends.
- How to cancel · it depends where you subscribed. If you subscribed on the web, cancel from your account → Billing, in the secure payment portal. If you subscribed from the iPhone or iPad app, cancel in Settings → your name → Subscriptions on your Apple device, which is where Apple manages those subscriptions and the only place they can be stopped. When you cancel you keep access until the end of the period you already paid for. Turning off renewal is up to you: deleting the app does not cancel it.
- Extra minutes (top-up). If you use up the voice minutes in your cycle you can buy 30 more for €9.99, taxes included. It is not a subscription: it is a one-off payment. They are used after the minutes included in your plan, they expire 12 months after purchase, and you can buy at most five top-ups per cycle.
- Top-ups and the right of withdrawal. A top-up is digital content delivered to you immediately. When you buy one we ask for your express consent for performance to begin at once and you acknowledge that you thereby lose your right of withdrawal over the minutes already credited (art. 103.m of the Spanish consolidated Consumer Protection Act). Without that consent the purchase does not complete.
- Refunds and withdrawal from the subscription. Purchases made through the App Store are handled by Apple under its own terms. For a purchase made on the web you have a 14-day right of withdrawal under the applicable consumer legislation.
- If we change prices we will tell you by email in advance, and the change will not apply to a period you have already paid for. No surprise charges.
06 Intellectual property
You keep ownership of everything you produce with Saelyx. We keep ownership of the app, the brand, the code and the infrastructure. We grant you a limited, non-exclusive, revocable license to use the service.
07 Availability
We do everything we can to keep Saelyx available and stable. If there is planned maintenance we will give at least 24 hours' notice by email. We do not guarantee any particular uptime.
08 Limitation of liability
Saelyx is a support tool: the decisions you take based on its suggestions are yours. We are not liable for indirect damages, loss of profit or consequences arising from use of the service, to the extent permitted by applicable law.
09 Cancellation and closing your account
You can delete your account whenever you like from the dashboard or by writing to hello@saelyx.app. We reserve the right to suspend accounts that breach these terms.
Cancelling a subscription is a different thing and is not done here. It depends where you subscribed: on the web, from your account → Billing; from the iPhone or iPad app, in Settings → your name → Subscriptions on your Apple device. It is explained in Plans and payments.
10 Governing law
These terms are governed by Spanish law. Any dispute will be heard by the courts of Madrid, unless the consumer legislation that applies to you provides otherwise.
This English text is a translation provided for convenience. In case of any discrepancy, the Spanish version is the binding one.